Step 1
Order confirmation
Orders are reviewed after successful placement so our team can confirm product availability, payment status, and address details before dispatch.
Shipping Policy
Careful dispatch, clearer delivery expectations, and support you can reach when needed
This page explains how orders are prepared, dispatched, and delivered, along with the kind of shipping support customers can expect from Million Colours.
Step 2
Dispatch preparation
Each order is packed with care, checked for accuracy, and prepared for courier handover according to the product type and shipping flow.
Step 3
Delivery timeline
Estimated timelines may vary based on location, service coverage, holidays, and courier performance, but we aim to keep the process smooth and reliable.
Step 4
Customer assistance
If a shipment is delayed, address details need correction, or support is required, customers can contact our team using the details listed on this page.